Reference

Privacy Policy For Your mintoto Account

mintoto Privacy Policy explains what account, device and wallet details we use when you open an account and move through the lobby.

Clear data purposesWallet record detailDirect request pathLocal law wording
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mintoto Privacy Policy For Your mintoto Account
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Privacy Policy Support Beside Your Cashier

A clear contact route matters when a Privacy Policy question concerns your account or a wallet record.

Policy questions Use the support route beside the cashier when you want to ask what personal…
Wallet references For a DANA, OVO, GoPay or QRIS question, send the visible payment reference and…
Account access If phone verification or a login session blocks your request, tell us which step…
OUR DATA PRACTICES

What We Do With Your Account Details

Privacy Policy choices should match the way the account actually works. We separate identity details, payment references, device signals and support correspondence so each record has a defined operational purpose.

Account details

We use your phone number and submitted account details to create, secure and support your mintoto account. Phone verification can be required before account access. We do not ask for a password in a support message, and you can request correction when a stored detail is inaccurate.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us reconcile a cashier action. We keep the reference tied to the relevant account record, not a broad view of your wallet or bank activity, and use it for status checks and support.

Device signals

Browser type, device details and connection signals can be used to protect login sessions and investigate suspicious access. On mobile, these checks support the path from phone verification to the lobby; they do not give us permission to read unrelated files, contacts or messages.

Cookies

Cookies can keep a session active, remember a selected setting and help us understand whether a page request worked. You can manage cookies through your browser controls, although limiting them may affect account access, cashier status display or the way the Privacy Policy page loads.

Retention periods

We keep personal and payment records while they serve account operation, security, support or applicable legal needs. When a record is no longer needed, we remove it or restrict its use. A deletion request may not erase records that must remain available for a defined obligation.

Your requests

You can ask for a copy of your personal details, correction of an error, clarification of use or deletion where permitted. Send the request through support with enough account detail for us to verify ownership. We may ask for phone verification before changing or disclosing records.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers cover the questions we expect when you are deciding whether to open an account from Indonesia. They explain the records connected with login, phone verification and local wallet activity, plus the practical route for requesting a copy or correction. If your case involves a specific payment reference or an access issue, include that detail when you contact our support path. Access and eligibility depends on local law.

It covers account details you submit, phone verification, login and device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains purposes, retention, security practices and the requests you can make.

No. A payment reference helps us match a cashier action with your account, but it does not provide a general view of your DANA, OVO, GoPay or QRIS wallet. We ask you to share only the reference needed to resolve a particular account or payment-status question.

Contact our support route with your registered phone number, the request for a copy and enough context to identify the account. We may use phone verification before releasing details. Never include your password, wallet PIN or complete bank credentials in the request.

Yes, you can ask us to correct an inaccurate account detail or explain why you believe a record is wrong. Send the request through support and identify the affected field. We may verify ownership by phone before changing the record or confirming the result.

We retain records while they are needed for account operation, security checks, support handling or applicable legal needs. Payment references can remain for the period required to reconcile a request. When retention is no longer needed, we remove the record or restrict its use.

You can submit a deletion request through support, and we assess it against the purpose and retention rule for each record. Some account, security or payment records may need to remain for an applicable obligation. We explain the outcome and access remains where local law permits.

Yes. Cookies and similar session tools can keep login state, remember settings and show the correct cashier status on your mobile browser. You can manage them in browser controls. Restricting cookies may interrupt phone verification, account access or the transition from login to the lobby.

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